Capabilities you get
Sample customers
Sarah Mitchell
VIPMonthly massage member; prefers Tuesday 6pm with Maria.
James Wright
10-pack series; sciatica, avoid prone work.
Aisha Johnson
VIPBridal facial series booked through May.
Sample catalog
60-minute Swedish Massage
Full body, customizable pressure.
90-minute Deep Tissue Massage
Targeted muscle work.
Signature Facial
75 min cleanse + custom treatment.
10-Pack Massage Series
Save $200 vs single bookings.
Hot Stone Therapy
75 min, basalt stones, deep relief.
Couples Treatment Suite
2 therapists, 90 min, side-by-side.
Live workflows
Appointment · Sarah M — 60min massage
Recurring weekly with Maria
Membership · Aisha — Glow Monthly
$99/mo · facial + product credit
Intake · new client questionnaire
Pending: James W — needs medical history
Operator training
Memberships are your retention engine
Members visit 3.4× more often than transactional clients. Encourage staff to mention the membership at checkout.
Intake forms protect you and inform care
Always require intake before first session. The system flags incomplete intakes before booking.
Rebook before they leave
Studios that rebook at checkout retain 65% more clients month-over-month. Use the rebook prompt in the post-treatment flow.
Role presets
AI agents included
Wellness Concierge
Suggests service upsells, rebooking cadence, membership conversions.